we work

How

We’re yet to be persuaded in the merit of defining fixed personal and/or organisational values.  In fact, there are reasons to believe that defining and adhering to particular values may be an antiquated product of our evolutionary past, potentially hindering leadership and organisational agility (if you’re interested in learning more about this, we invite you to reach out to us directly). 

Our organisation could value almost anything and everything depending on the outcome(s) we’re working towards, the context(s) in which we’re working and the people with whom we’re working.  Below is a framework that characterises our distinctive approach to collaborating with clients. This can also double as a diagnostic framework to better understand leaders’ abilities and the complex challenges they face.

Each element in this framework is supported by reflection questions that guide our approach to supporting clients.

(we know this is not a formal leadership theory!)

  • To what extent do leaders:

    • have a mature understanding of truth? How to establish it? Why is it important?

    • distinguish between beliefs, hypotheses, and facts?

    • distinguish between true beliefs, false beliefs, and indeterminate beliefs?

    • actively identify and seek to change false beliefs?

    • advocate for the importance of truth?

    • speak the truth even when it may be inconvenient to them, others or their agendas?

  • To what extent do leaders:

    • understand what ethics is? How to practice ethics in the context of leadership? Why it is important?

    • use a variety of ethical lenses (e.g., utilitarian, deontological, care, etc.) to inform a course of action?

    • perceive the ethical imperative to seek the greatest number of true beliefs and the least number of false beliefs?

    • distinguish between more and less ethical decisions and actions?

    • hold others accountable for ethical misconduct or turn a blind eye by remaining silent?

    • advocate for the importance of ethics in appropriate contexts?

  • To what extent do leaders:

    • self-regulate their psychological states, decisions, actions, and behavioural styles?

    • engage in deliberate daily practices to develop their ability to self-regulate?

    • draw upon their self-regulation skills at will, particularly in challenging leadership contexts?

    • adapt their leadership responses (e.g., behavioural styles) to changing internal and external organisational conditions?

    • play a role in supporting others to self-regulate effectively?

  • To what extent do leaders:

    • skilfully foster and maintain professional relationships?

    • apply their interpersonal skills to influence individuals, teams, organisations, and broader social systems?

    • adapt their interpersonal style and the tone of their relationships to suit the needs of different contexts?

    • cultivate effective relationships so that they are neither dictatorial nor people pleasers?

    • deliberately end relationships for sound reasons and in appropriate contexts (e.g., when others have acted dishonestly, unethically, or inauthentically)?

  • To what extent do leaders:

    • have a sound understanding of collaborative practice (e.g., enquiry, decision-making, fostering mutual understanding, etc.)?

    • understand the contexts in which collaboration may be more and less relevant?

    • submit themselves to collaborative processes that are greater than they are?

    • focus on fostering collaborative conditions with others who are skilled and motivated at collaborating?

    • create organisational conditions in which others are encouraged and feel safe to collaborate when appropriate?

    • have high expectations by holding others accountable for their collaborative practice or do they let people off the hook?

  • To what extent do leaders:

    • focus on sound arguments that are supported by solid reasoning and persuasive evidence, rather than unsupported opinions and anecdotal stories?

    • have a sound understanding of the nature of leadership, organisational dynamics, complex systems, and wicked issues?

    • actively seek to describe, explain, predict, and make sense of organisational complexity?

    • have the readiness, willingness, and ability to change their minds and mental models when presented with stronger reasoning and evidence?

    • foster the cognitive abilities of others in the workplace?

    • pool their cognitive horsepower to create collective leadership magic?

  • To what extent do leaders:

    • identify multiple causes for complex organisational phenomena?

    • implicitly and explicitly think in systems and metasystems?

    • perceive and experience themselves to be complex systems that are adapting to changing conditions?

    • perceive and experience the systemic nature of their organisations, and associated organisational issues?

    • consciously enact leadership in a way that directly tackles root causes and demonstrably shifts the behaviour of organisational systems?

    • create conditions in which others are encouraged to think and act systemically?

  • To what extent do leaders:

    • actively look for contextual causes that may explain organisational issues?

    • deliberately avoid falling prey to the Fundamental Attribution Error by assuming that the behaviour of others are caused by internal psychological processes?

    • perceive and experience the multiple contexts in which they and their organisations are situated (e.g., social, political, cultural, environmental, broader zeitgeists, etc.)?

    • take these contexts into account when determining courses of leadership action?